We believe it’s possible to have a profound impact on bending the cost curve in healthcare by building a pipeline of innovative medicines and bringing them to market at dramatically lower prices.Robert Forrester CXO
IT Help Desk Engineer
EQRx believes responsibility can be revolutionary. Want to make a difference while advancing your career? Come join a team that is working towards our bold mission of developing innovative medicines at radically low prices to help people get the medicines they need.
IT Helpdesk Engineer
What You’ll Do
As a rapidly growing, digital-native biotech, EQRx is looking for an IT Helpdesk Engineer to provide our colleagues with amazing support. You will be a champion for our modern, data-first vision, educating and cultivating the capabilities of the EQRx team. This means managing hundreds of devices, identity management, Office 365, Microsoft Teams, Single sign-on, and video conferencing. You will help sustain scalability by keeping our knowledgebase well organized and documenting IT best practices. You will hold yourself to the highest standards of support while enhancing the user experience.
The Impact You Will Have
Working alongside your EQRx colleagues, you will support them to achieve their goals from day one. You will spend time working with the IT Success manager to ensure SaaS (Software as a Service), Cloud systems and client devices are available and secure. You will also maintain and upgrade existing systems and implement new ones as needed. You will be based out of our Cambridge office and aid in day-to-day operations while also supporting our remote and global colleagues.
You have 2-3 Years in a helpdesk/IT support role.
You have extensive knowledge of Microsoft Intune and Autopilot.
You can provision new laptops and onboard new hires.
You have extensive knowledge in supporting Mac and Windows.
You have managed common SaaS applications such as Office 365, Microsoft Teams and Zoom.
You want to work in a fast, high growth startup environment.
You have a growth mindset with a genuine desire and motivation to learn and develop yourself.
You are very organized, a strong communicator and love solving problems.
You can work across all internal departments to help perfect processes.
You can create and maintain internal and user facing documentation.
You love helping people.
Are you bold enough?
Your work should matter and allow you the freedom to be 100% you. We spend too much time and effort in our career to not feel excited and proud about what we do and who we do it with. In other words, your career is too important for your next move to be just another job, so let’s work together to change the world and bring affordable medicines to all patients.
We aren’t about a bunch of empty slogans on a wall or words on a coffee cup – you can find that in lots of places. We are a culture of individuals with diverse backgrounds and personalities.
Are you ready to build a sustainable pipeline of excellent drugs at much lower prices?
It’s (mutually) beneficial.
You’re curious about what sets us apart from the rest. What do you get from working at EQRx?
So, let’s start big—working at EQRx means having the opportunity to change the world.
By joining a team that’s remaking medicine development from start to finish, you’re going to enjoy the daily rush of throwing caution to the wind and doing things differently by:
- Working with the smartest game-changers in the industry
- Cutting down the red tape of “the way things are done”
- Seeing and feeling the daily impact of your work
- Growing as a professional and a person
- Committing to neverending social responsibility
And, yes—we also have a killer list of things that’ll help you shine as part of the team.
But to us, these are just table stakes.
- 100% Medical, Dental, and Vision coverage
- Flexible Spending Account
- Health Reimbursement Account
- Free snacks and drinks
*As EQRx grows, please note that some of these are subject to change.
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50 Hampshire StreetTwo-hour street parking is available. There are also several parking garages in the surrounding area.
Cambridge, MA 02139